viagogo payment to seller

Published: 12:47 GMT, 15 February 2022 | Updated: 12:47 GMT, 15 February 2022. Viagogo Reviews in New York City, NY | Glassdoor Viagogo Salaries in Limerick, Ireland | Glassdoor How do I change the email address on my account? What do the ticket split type options mean? Cons: Viagogo Reviews. Considering they are being taken to the high court of Australia and investigated by Australian consumer commission Id Hope paypal Australia has a duty of care for customers or . Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. Walker said the test purchases were indisputable evidence of speculative ticketing, which is fraud. In November, the firm was required to improve the information it gives to. . The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). Subculture Tour 2023. Can I deliver the tickets using a different delivery method? Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. But, there are certain scenarios where you're entitled to claim a refund if you purchased from an unauthorised secondary site, and there are steps you can take to get that refund. . To sell tickets, a Seller lists the tickets in the Site database. I sold a ticket on Viagogo .. and need help - Tripadvisor This does not affect our editorial independence. This is so we can promote the sale of tickets and items that You list for sale. You'll need to call your local bank to see if they cash out I bonds and their requirements for . We will also add sales or value added tax on our fees as applicable. 4.3 Sellers Shall Not Include Promotional Material with Tickets. You will need a username and password to access the Site and use the Services. Learn more. The Sellers and the Buyers are hereafter jointly referred to as the Members. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Pay in 10,000 for bonus. The comments below have not been moderated. We may also first deduct any amount you owe us from any amount we owe you. The ticket seller is responsible for giving you a refund for tickets to a cancelled event. All sales and bids are final. 6.1 No Warranty. Why can't I see my order or sale in my account? Make them aware of your experience and the complaint youve made. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. 6.8 All Sales are Final. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. Be the first to hear about special offers. Check the accuracy of the security code (also called CVV2 or CVC2) For Visa, Mastercard, Maestro, Switch and Electron this is the last 3 numbers on the back of your debit card. To add to the confusion, I was refunded the 9 delivery fee I paid for the original tickets to my correct credit card. Ticket reseller Viagogo fined $7 million for misleading Australian Ireland 39 reviews. 2.8 Work-life balance. According to anonymously submitted Glassdoor reviews, Viagogo employees rate their compensation and benefits as 2.8 out of 5. 1 Complain to the ticketing website. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. In all transactions there is an onus on the seller to agree to certain terms and conditions, which includes the right to sell a ticket. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. viagogo - Buy & Sell Concert, Sport & Theater Tickets In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. How much does Viagogo pay per year? Note that Your payment may be withheld if you violate this clause. Touts who use this tactic advertise tickets they do not yet have, wait for a buyer to order them, before seeking to procure some from the concert organiser. Does Viagogo pay their employees well? You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. City and Colour Concert Tickets. But it is not just these sites where buyers need to be careful. Campaigners say ticket resale company Viagogo is not fully complying with a court order to reform its practices. In the first instance you need to contact the website that sold you the tickets and ask to cancel the tickets and request a refund. AXS cannot validate any tickets purchased from Viagogo, StubHub, or any unauthorised third party vendor. I consider myself to be relatively savvy when shopping online, but this is something I fell foul of when I moved home recently, resulting in several painful calls to a customer service number to explain and rectify my mistake. How can I sell I Bonds - USA TODAY Blueprint - Sound Dollar Chargeback is also particularly useful where the cost of the tickets was under 100 and Section 75 doesn't apply. Ratings by category. The reader's wife had saved card details for an old account on Viagogo years earlier, but as they did not use the website regularly, neither remembered doing so. Viagogo is a global online platform for live sport, music and entertainment tickets. Viagogo: Reviews, Complaints, Customer Claims, Page 8 | ComplaintsBoard A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. 2.3 Username and Password. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. 5.1 Investigations. Once your complaint has been recorded, you should regularly log into your user account and check for a notice of cancellation of tickets and a notice of a refund. Pay by PayPal, a free service to pay online without sharing your financial information. Our customer service team has assisted this customer at length and provided all the information and proof he needed to identify the bank account in question. CONTROVERSIAL ticket scalping site Viagogo has hit a new low, selling $160 tickets for a John Farnham and Jimmy Barnes charity show at the inflated priced of $450. Viagogo accused of listing non-existent tickets on behalf of seller Victims of Viagogo | Hi All, I am a new member and have been in contact For those who have recently moved home, it can also be possible to have the correct card details stored, but with the old address meaning that the product will be delivered to the wrong place. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. The concert was due to happen in 2020, but was rescheduled several times due to Covid. viagogo - Buy & Sell Concert, Sport & Theatre Tickets Don McLean Concert Tickets. Please note that service fee amounts may vary by event and are subject to VAT. You may only use the Services if You can legally enter into and form binding contracts. How do you find a good accountant? 6.7 Third Party Information. Say that you only used the tickets because you have a duty by law to keep your losses to a minimum. You may find other users information to be offensive, harmful, inaccurate, or deceptive. . For American Express this is the 4 numbers on the front, right hand side of your card. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. A source close to Viagogo said it had no other connections to Global Experience Solutions. I can't see my Resale tickets available to buy on the website. Court dismisses Viagogo's appeal on misleading representations and M.B, via email. Dodgy tickets, huge mark-ups - what is Viagogo really up to? As you could not provide the tickets for your sale 9799872, we have had to cancel this. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. 7.3 Additional Policies. Viagogo Fees & Review 2023: Is it Legit, Reliable or a Scam? You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. How do I edit my listing? If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. 9 Dec 2022 - Seller Support Associate . The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. Buying tickets to events | ACCC If I hadn't noticed before the parcel was actually delivered, the person living at my old address may well have received a free dress, and I may not have got a refund. Here is what happened. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. Artists whose tickets have appeared on Viagogo under listings placed by GES SL, said they were appalled by the ease with which industrial-scale ticket touting continues unchecked. Did you find this answer helpful? If you have questions about a purchase or a sale you made, you might be wondering how to get in touch with a customer service representative at Viagogo. Viagogo Questions (page 10) | ProductReview.com.au Many e-commerce websites use psychology to persuade you to buy, Viagogo have taken it too far. Viagogo Reviews - 1,772 Reviews of Viagogo.com | Sitejabber Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. One disgruntled customer, Claire Turnham, has started a Facebook group called Victims of Viagogo and spearheaded a campaign to give support and advice to others who feel they have been "ripped . Is it safe to purchase tickets through Viagogo or another broker? Contact your bank or credit card company to verify the authorisation of payment to viagogo. Justice Stephen Burley on Friday ordered Viagogo to pay a penalty of $7 million, saying some of the misrepresentations were "on an industrial scale". Almost all retailers now have an option to 'save this card for faster check-out next time'. This website is legit and very popular in selling tickets for all kinds of events. Selling ticket FAQs. Is Viagogo A Complete Scam? - The Money Range Read more hen we pay for them, not a week before! " Covered business trip, Spontaneous working environment, Helpful colleagues " (in 11 reviews) " Fast Paced Enviorment that is a good place to learn " (in 10 reviews) Cons. After you raised a dispute did paypal stop or refund deduction from card? This is often referred to as mitigating your loss. How to overhaul your portfolio and make your money work harder, The secret to becoming an Isa millionaire? I resold concert tickets and Viagogo is insisting it paid me - but I We do not allow any commercial relationship to affect our editorial independence. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. This, Walker said, indicated that someone acting for GES SL engaged in a fraudulent practice known as speculative selling, which Viagogo has said it does not condone. During this time, the Site will be temporarily unavailable. . Either process allows you to get your money back, if you believe the goods you purchased are damaged, different from those described or didnt arrive. Another option you can try if you are looking for an alternative to Viagogo is Ticketsnetwork. Mixing up card details may feel like a silly mistake, but it is one that is very easy to make. Tickets get sent straight from seller to buyer, but the seller doesnt get paid by viagogo until after the event and if their buyer has any problems the seller doesnt get paid and is liable to pay for a new ticket for the buyer at whatever price. Can I Get a Refund from Viagogo? - GetHuman Before taking this step we advise that you take a look at our advice on writing a letter before action. Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. viagogo - Buy & Sell Concert, Sport & Theater Tickets Welcome to viagogo Help Centre Customer Support View FAQs For Buyers For Sellers Selling tickets Sending tickets Receiving payment Cancellation Questions Managing My Account About viagogo Selling tickets How do I sell tickets? Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. The tickets were sold in October for 180, but so far I have not seen the money. Australian music stars warn fans of buying Viagogo tickets viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. viagogo - Buy & Sell Concert, Sport & Theatre Tickets 2.15 Claims under the viagogo Guarantee. We will also add sales or value added tax on our fees as applicable. Crucially in your case, this means. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. To register, You must provide your real name, address, phone number, and email address. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britains largest ticket resale platform. The employee did not return requests for comment via LinkedIn or via StubHub, which was bought by Viagogo for $4bn in February last year. What do the ticket split type options mean? You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. Viagogo cancelled my sale and wants me to pay a fee Visit the Payment Methods section to update the details. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. Instead, write to them again: restate your claim, and the reasons for your complaint. . Job Title. When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. Reiwa 5th Spring Tour Grand Sumo Tickets. Online Ticket Seller SCAMS Viagogo EXPOSED - Medium We are no longer accepting comments on this article. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. The revised version of this Agreement is automatically effective after it is initially posted on the Site.